Over 150 years of best-in-class experience is just one call away.
Whether you're new to the platform, considering an upgrade, or facing specific roadblocks, our team of certified experts possesses the know-how to optimize your system and deliver tangible results. So let's ditch the frustrations and embrace the possibilities – together, we can unlock the true power of Perceptive Content and drive real ROI for your organization.
At Shamrock Solutions, we understand the complexities of Enterprise Content Management (ECM) and have dedicated over 150 years of combined experience to helping businesses like yours unlock the full potential of Perceptive Content.
Perceptive Content, formerly known as ImageNow, is a powerful ECM platform that can streamline your document management, automate key tasks, and empower your team with valuable insights. But navigating its depths and maximizing its capabilities can be challenging. That's where Shamrock comes in.
As an Authorized Solution Provider with Hyland Software, we're prepared to handle all of your Perceptive Content needs with excellent service. Upgrades, development, staff augmentation, or just fixing a pesky scanner... you name it, we're here for it.
Whether you're embarking on a fresh Perceptive Content implementation, navigating a complex upgrade, or simply seeking to optimize your existing system, our comprehensive suite of services ensures we have the perfect solution for you. Dive into our offerings:
Perceptive Content Implementation and Upgrades:
Our seasoned professionals guide you through every step, from initial planning and configuration to seamless deployment and user adoption, ensuring a smooth and successful start or transition.
Custom Development and Integrations:
Need functionality beyond the standard platform? Fear not! Our skilled developers craft bespoke solutions and integrations that seamlessly connect your Perceptive Content system with your unique business processes and other enterprise applications.
Training and Support:
Empower your team with the knowledge and confidence to use Perceptive Content effectively. We offer comprehensive training programs tailored to different user levels, along with ongoing support to answer questions and address any challenges they may encounter.
Best Practices Consulting:
Leverage our deep understanding of Perceptive Content and industry best practices to optimize your system for maximum efficiency, accuracy, and security. We'll identify areas for improvement, suggest practical solutions, and help you implement them for tangible results.
ROI Analysis and Optimization:
Is your Perceptive Content investment delivering the value you envisioned? We delve into your system's usage and performance, providing insightful reports and recommendations to maximize your return on investment and ensure your ECM solution is truly driving business success.
From minor upgrades and solution enhancements to full scale enterprise implementations, we've seen it all. Shamrock deploys a proven Project Methodology designed to adjust and scale with the scope of the project and your unique needs. From our initial conversation to your project closeout, our team will be with you every step of the way. Here's a quick rundown of what it looks like:
Kickoff Meeting
In this meeting, we’ll bring together your team and ours to discuss what the project will look like and entail. We might get into the weeds a bit to ensure we’ve got all things considered. In this meeting there are no bad questions or invalid concerns – we’ll lay out what the Perceptive Content work looks like, answer any questions you might have, and put together a plan to get started!
We Get to Work
Our team will start designing the project documents – including a design plan and a timeline document so that you can approve those and gain clarity on any outstanding items before the work begins. Once our team has the project underway, we’ll be with you through every step of the process. Have a problem or question? We’re here to help!
Go-Live
Conducting a successful go-live or implementation of software enhancements is a big undertaking - so we map everything out for you well in advance. Our project plans are tailored specifically for your organization, enabling us to easily and efficiently make sure we've got everything considered. We’ll provide specific and timely updates and be dedicated resources for you should any issues or questions arise.
Perceptive Content likely plays a key role in your business process, and you want to protect and maximize your investment. The Content suite offers many opportunities for improving your team's day-to-day experience. The relative ease of onboarding new departments to Perceptive Content, combined with its ability to integrate with other critical systems, mean that relevant use cases are far reaching and virtually endless.
Business Benefits
Capture & store structured and unstructured content in a central location
Organize & deliver content when and where it's needed
Track and audit a document or user's process
Powerful workflow automations
End-to-end integration with existing LOB systems
Use Cases
Document organization,
management, and storage
Records and information
management
Electronic signature integrations
Workflow process automation
Connect teams with disparate information
Expansion Opportunites
Convert text into extractable and searchable dataAutomate manual processes with a low-code approach
Monitor and certify regulated business processes
Integrated electronic forms
Locate and leverage existing content - wherever it exists
Check out some of our Perceptive Content blog posts for powerful insights and helpful hints!